Billing Terms & Conditions
These Billing Terms & Conditions explain how billing, payments, orders, and refunds are handled when you purchase products from SPA Store.
1. Business Information
SPA Store is operated by Eternica Beauty FZE.
Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates.
2. Product Prices
Product prices are displayed on the relevant product pages and during checkout. The final amount payable will be shown before you complete your order.
Any applicable delivery charges, discounts, or other charges will be displayed during the checkout process where applicable.
3. Billing Information
Customers are responsible for providing accurate billing, delivery, email, and contact information when placing an order.
SPA Store may contact you if additional information is required to process or verify your order.
4. Payment Processing
Payments are processed through the secure payment methods available at checkout.
Card payments are processed through Stripe. SPA Store does not store customers' complete card details on its website.
5. Order Confirmation
An order is considered successfully placed after the order has been submitted and the required payment has been successfully authorized.
Customers will receive an order confirmation using the email or contact information provided during checkout.
6. Failed or Declined Payments
If a payment is declined or unsuccessful, the order may not be processed until successful payment is received.
Customers may try another payment method available at checkout or contact our customer service team for assistance.
7. Refunds
Refunds are handled according to our Return & Refund Policy.
Where a refund is approved, the refund will be processed using the applicable payment method, subject to the payment provider's processing time.
8. Billing Questions
If you have a question regarding a payment, billing amount, order charge, or refund, please contact SPA Store.
Email: info@spastore.me
Phone: +971 52 398 7292
Business Information
SPA Store
Operated by Eternica Beauty FZE
Business Centre, Sharjah Publishing City Free Zone
Sharjah, United Arab Emirates
Email: info@spastore.me
Phone: +971 52 398 7292